HIS Support Knowledgebase

Troubleshooting

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Title	Updated	Views
Setting up the IMAP prefix path on iPhone/ipad (IMAP root folder)	7 months ago	468
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails	1 year ago	12673
Not receiving new mail: email account is offline in Mac Mail app	1 year ago	691
Enabling Secure Connections in Outlook 2016/2019	1 year ago	1168
Plesk: Troubleshooting customer IP address blocked from accessing services hosted on Plesk servers	2 years ago	863
Update your SMTP port, SSL settings and SMTP Authentication in Outlook 2013-2019	2 years ago	1443
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365	2 years ago	11220
Unable to Verify Account Name or Password on Mac	2 years ago	1110
Plesk-hosted domain or email: "Can't connect to server" or "connection time out"	3 years ago	1362
Trusting an updated certificate in Mac Mail or iPhone	3 years ago	1619
Deleting a Certificate in Mac keychain access	3 years ago	1508
Certificate Domain Mismatch error when connecting to an HIS mail server	3 years ago	1453
Enable SMTP Authentication for Outlook 2003/2007	3 years ago	5073
Problem downloading messages via POP	4 years ago	1692
New Outlook Outgoing Server Settings SMTP authentication after server 2017 Plesk upgrade	4 years ago	1818
Mac Mail: Subscribe to IMAP Email folders	4 years ago	3342
Deleting Email from RoundCube	5 years ago	3314

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