Knowledge Base

We are not offering 24/7 telephone support at this time, please open a Support Ticket

  • knowledgebase
  • announcements
Search

Most Popular
Recently Added
Recently Updated
Email
Top :: Support : Email :
  General (36)
    Minimize Sync time, Updating Settings in Email Apps

  HIS Zimbra Hosted Email (165)
    Zimbra 10, Enable SMTP Authentication, New Email Account Setup, Password reset, Securing Login with Two Factor Authentication, Troubleshooting, Zimbra Administrators: Managing your domain account, Zimbra Pro Features, Zimbra Webmail

  Plesk Hosted Email accounts (118)
    New Email Account Setup, Securing Email Connections, Horde Webmail (Deprecated), Managing email accounts in Plesk, Password Reset, RoundCube Webmail, SMTP Authentication, Troubleshooting, Updating password in Mail App

  Securing Email Connections (11)

  SSL/TLS Secure Certificate (7)

  Troubleshooting (37)
    Apple Mail Troubleshooting (Mac,iPhone, iPad)

Articles in Email
Title Updated Views
Transferring email account data from a computer to another 3 months ago  572
Password requirements for email accounts 7 months ago  4518
Generic Email Setup Information 1 year ago  11098
Bitcoin Extorsion Email 2 years ago  5574
Troubleshooting email connection/password issues 2 years ago  3364
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 2 years ago  15961
Which Email Software Do You Support? 2 years ago  7367
Setting up an email alias in Outlook 2013-2016 2 years ago  5100
Mailbox Full: How to Delete Mail 3 years ago  6655
What to do about Email/Internet Scams and Phishing? 3 years ago  8053
Delete your old obsolete emails! 3 years ago  3200
Update your SMTP port, SSL settings and SMTP Authentication in Outlook 2013-2019 3 years ago  4647
Instructions for setting up HIS as an authorized sender for your domain (SPF record) 5 years ago  4775
Zimbra SPAM filter: training Zimbra Spam Filter with messages from the Junk Folder 8 years ago  4477
Archiving IMAP email to my computer with Outlook? 8 years ago  4212
Subscribing to IMAP Mail Folders and sync them between devices 9 years ago  11922
Catch-all setup not supported 13 years ago  5724
Do you still support Eudora? 13 years ago  6056
(Showing 1-18 of 18)

For news and system status updates, check: status.his.com

Check our Knowledge Base for How-To tips and answers to common questions.

We are not offering 24/7 telephone support at this time, please open a Support Ticket