Knowledge Base

We are not offering 24/7 telephone support at this time, please open a Support Ticket

  • knowledgebase
  • announcements
Search

Most Popular
Recently Added
Recently Updated
Email
Top :: Support : Email :
  General (35)
    Minimize Sync time, Updating Settings in Email Apps

  HIS Zimbra Hosted Email (167)
    Zimbra 10, Enable SMTP Authentication, New Email Account Setup, Password reset, Securing Login with Two Factor Authentication, Troubleshooting, Zimbra Administrators: Managing your domain account, Zimbra Pro Features, Zimbra Webmail

  Plesk Hosted Email accounts (109)
    New Email Account Setup, Securing Email Connections, Horde Webmail, Managing email accounts in Plesk, RoundCube Webmail, SMTP Authentication, Troubleshooting, Updating password in Mail App

  Securing Email Connections (11)

  SSL/TLS Secure Certificate (7)

  Troubleshooting (37)
    Apple Mail Troubleshooting (Mac,iPhone, iPad)

Articles in Email

Title Updated Views
Password requirements for email accounts 28 days ago  3517
Generic Email Setup Information 9 months ago  9857
Bitcoin Extorsion Email 2 years ago  4903
Troubleshooting email connection/password issues 2 years ago  2640
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 2 years ago  14710
Which Email Software Do You Support? 2 years ago  6756
Setting up an email alias in Outlook 2013-2016 2 years ago  4285
Mailbox Full: How to Delete Mail 2 years ago  6111
What to do about Email/Internet Scams and Phishing? 2 years ago  7291
Delete your old obsolete emails! 2 years ago  2536
Update your SMTP port, SSL settings and SMTP Authentication in Outlook 2013-2019 2 years ago  4039
Instructions for setting up HIS as an authorized sender for your domain (SPF record) 4 years ago  4201
Zimbra SPAM filter: training Zimbra Spam Filter with messages from the Junk Folder 7 years ago  3769
Archiving IMAP email to my computer with Outlook? 7 years ago  3661
Subscribing to IMAP Mail Folders and sync them between devices 9 years ago  8400
Catch-all setup not supported 12 years ago  5187
Do you still support Eudora? 12 years ago  5527
(Showing 1-17 of 17)

For news and system status updates, check: status.his.com

Check our Knowledge Base for How-To tips and answers to common questions.

We are not offering 24/7 telephone support at this time, please open a Support Ticket