Knowledge Base

We are not offering 24/7 telephone support at this time, please open a Support Ticket

  • knowledgebase
  • announcements
Search

Most Popular
Recently Added
Recently Updated
Troubleshooting
Top :: Support : Email : Troubleshooting :
  Apple Mail Troubleshooting (Mac,iPhone, iPad) (20)

Articles in Troubleshooting

Title Updated Views
How To View Received Email Headers 2 years ago  7546
Outlook 2016 IMAP not synching Inbox 2 years ago  29751
Outlook 2016: POP3 duplicates after installing the February 16 Update 2 years ago  7943
Known issue with Apple Mail and El Capitan. 2 years ago  6729
Problem downloading messages via POP 2 years ago  4183
Certificate Domain Mismatch error when connecting to an HIS mail server 2 years ago  4097
Deleting a Certificate in Mac keychain access 2 years ago  7400
Troubleshooting Secure Certificate Issues in Email 2 years ago  7895
Trusting an updated certificate in Mac Mail or iPhone 2 years ago  4431
My email box is full. How do I empty it? 2 years ago  7855
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 2 years ago  14546
Rebooting Computer/Router to Update DNS after a Change of IP address 2 years ago  6767
MS Outlook >2007 Cannot verify Security Certificate warning 2 years ago  15240
Update your SMTP port, SSL settings and SMTP Authentication in Outlook 2013-2019 2 years ago  3906
Using the headers of an email message to investigate a delay 11 years ago  8501
I can get my mail but can't send any? 14 years ago  6383
Outlooks sends multiple copies of the same email 15 years ago  5167
(Showing 1-17 of 17)

For news and system status updates, check: status.his.com

Check our Knowledge Base for How-To tips and answers to common questions.

We are not offering 24/7 telephone support at this time, please open a Support Ticket