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Known issue with Apple Mail and El Capitan.

Problem:
After upgrading to El Capitan, Mac mail prompts for the email account's password but won't accept it.

Resolution:
Restarting the computer and disabling mail accounts in the process, then adding them back on account at a time resolves the problem.

Here is how to Temporarily stop using an account in Mail

Choose Mail > Accounts, select the account, then deselect the Mail checkbox; the account’s messages are no longer shown in Mail.

To use the account again with Mail, select the Mail checkbox; the account’s messages are shown again (they don’t need to be downloaded from the server again).


Properties ID: 000424   Views: 6240   Updated: 1 year ago
Filed under:
Support » Email » Troubleshooting » Apple Mail Troubleshooting (Mac,iPhone, iPad)

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