Knowledge Base

We are not offering 24/7 telephone support at this time, please open a Support Ticket

  • knowledgebase
  • announcements
Search

Most Popular
Recently Added
Recently Updated
Email
Top :: Support : Email :
  General (35)
    Minimize Sync time, Updating Settings in Email Apps

  HIS Zimbra Hosted Email (169)
    Zimbra 10, Enable SMTP Authentication, New Email Account Setup, Password reset, Securing Login with Two Factor Authentication, Troubleshooting, Zimbra Administrators: Managing your domain account, Zimbra Pro Features, Zimbra Webmail

  Plesk Hosted Email accounts (119)
    New Email Account Setup, Securing Email Connections, Horde Webmail (Deprecated), Managing email accounts in Plesk, Password Reset, RoundCube Webmail, SMTP Authentication, Troubleshooting, Updating password in Mail App

  Securing Email Connections (11)

  SSL/TLS Secure Certificate (7)

  Troubleshooting (37)
    Apple Mail Troubleshooting (Mac,iPhone, iPad)

Articles in Email
Title Updated Views
Transferring email account data from a computer to another 8 months ago  1244
Password requirements for email accounts 12 months ago  4965
Generic Email Setup Information 2 years ago  12046
Bitcoin Extorsion Email 3 years ago  6077
Troubleshooting email connection/password issues 3 years ago  3845
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 3 years ago  17583
Which Email Software Do You Support? 3 years ago  7717
Setting up an email alias in Outlook 2013-2016 3 years ago  5651
Mailbox Full: How to Delete Mail 3 years ago  7033
What to do about Email/Internet Scams and Phishing? 3 years ago  8440
Delete your old obsolete emails! 3 years ago  3615
Update your SMTP port, SSL settings and SMTP Authentication in Outlook 2013-2019 3 years ago  5035
Instructions for setting up HIS as an authorized sender for your domain (SPF record) 5 years ago  5177
Zimbra SPAM filter: training Zimbra Spam Filter with messages from the Junk Folder 8 years ago  4893
Archiving IMAP email to my computer with Outlook? 8 years ago  4617
Subscribing to IMAP Mail Folders and sync them between devices 9 years ago  16991
Catch-all setup not supported 13 years ago  6028
Do you still support Eudora? 13 years ago  6430
(Showing 1-18 of 18)

For news and system status updates, check: status.his.com

Check our Knowledge Base for How-To tips and answers to common questions.

We are not offering 24/7 telephone support at this time, please open a Support Ticket