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Troubleshooting
Top :: Email : HIS Zimbra Hosted Email : Troubleshooting :
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Articles in Troubleshooting

Title Updated Views
How large a message can I receive or send? 4 months ago  4122
Setting up Zimbra Email account as Exchange ActiveSync in Outlook for Mac 2019 - Office365 5 months ago  3796
Fix: Outlook Emails Get Stuck in the Outbox 10 months ago  752
Zimbra webmail showing error" A network service error has occurred" 10 months ago  4020
Zimbra Webmail "Network service error" 10 months ago  1789
ActiveSync: Outlook 2019: synch slow, or non-existent 2 years ago  957
Multiple passwords in keychain: Mac Mail keeps asking for password, then get 'unable to verify password' 2 years ago  2025
Not receiving new mail: email account is offline in Mac Mail app 2 years ago  1145
Enabling Secure Connections in Outlook 2016/2019 2 years ago  1546
Zimbra Connector (ZCO): Error at installation "Outlook is not installed in the system" 3 years ago  1849
Outlook migrating data to a new profile via import/export within Outlook 3 years ago  1403
Zimbra Connector (ZCO): Outlook does not start: MAPI was unable to load the information service LSMSSP.DLL 3 years ago  2591
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 3 years ago  11771
Unable to Verify Account Name or Password on Mac 3 years ago  2036
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For news and system status updates, check: status.his.com
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Heller Information Services
30 West Gude Drive - Suite 220 Rockville, MD 20850-1161
Tel: 301-255-0500 fax: 301-637-3449 Toll-free: 1-888-818-0500
Email: support@his.com