HIS Support Knowledgebase

Troubleshooting

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Title	Updated	Views
Plesk-hosted domain or email: "Can't connect to server" or "connection time out"	20 days ago	1432
Setting up the IMAP prefix path on iPhone/ipad (IMAP root folder)	9 months ago	605
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails	1 year ago	13164
Not receiving new mail: email account is offline in Mac Mail app	1 year ago	771
Enabling Secure Connections in Outlook 2016/2019	2 years ago	1242
Plesk: Troubleshooting customer IP address blocked from accessing services hosted on Plesk servers	2 years ago	928
Update your SMTP port, SSL settings and SMTP Authentication in Outlook 2013-2019	2 years ago	1487
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365	2 years ago	11335
Unable to Verify Account Name or Password on Mac	2 years ago	1237
Trusting an updated certificate in Mac Mail or iPhone	3 years ago	1668
Deleting a Certificate in Mac keychain access	3 years ago	1552
Certificate Domain Mismatch error when connecting to an HIS mail server	3 years ago	1505
Enable SMTP Authentication for Outlook 2003/2007	4 years ago	5134
Problem downloading messages via POP	4 years ago	1741
New Outlook Outgoing Server Settings SMTP authentication after server 2017 Plesk upgrade	4 years ago	1858
Mac Mail: Subscribe to IMAP Email folders	4 years ago	3399
Deleting Email from RoundCube	5 years ago	3365

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