HIS Support Knowledgebase

Troubleshooting

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Title	Updated	Views
Setting up the IMAP prefix path on iPhone/ipad (IMAP root folder)	6 months ago	392
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails	12 months ago	12436
Not receiving new mail: email account is offline in Mac Mail app	1 year ago	643
Enabling Secure Connections in Outlook 2016/2019	1 year ago	1137
Plesk: Troubleshooting customer IP address blocked from accessing services hosted on Plesk servers	2 years ago	837
Update your SMTP port, SSL settings and SMTP Authentication in Outlook 2013-2019	2 years ago	1416
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365	2 years ago	11167
Unable to Verify Account Name or Password on Mac	2 years ago	1059
Plesk-hosted domain or email: "Can't connect to server" or "connection time out"	3 years ago	1340
Trusting an updated certificate in Mac Mail or iPhone	3 years ago	1586
Deleting a Certificate in Mac keychain access	3 years ago	1484
Certificate Domain Mismatch error when connecting to an HIS mail server	3 years ago	1432
Enable SMTP Authentication for Outlook 2003/2007	3 years ago	5043
Problem downloading messages via POP	4 years ago	1669
New Outlook Outgoing Server Settings SMTP authentication after server 2017 Plesk upgrade	4 years ago	1801
Mac Mail: Subscribe to IMAP Email folders	4 years ago	3315
Deleting Email from RoundCube	5 years ago	3294

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