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New Outlook Outgoing Server Settings SMTP authentication after server 2017 Plesk upgrade

Symptom:
Outlook fails to send messages with error "Outlook doesn't support any of the available authentication methods".
After Plesk server upgrade to Plesk Onyx.

Fix:
Check if Outlook Outgoing Server Settings are configured as:

My outgoing server (SMTP) requires authentication.
Log on to incoming mail server before sending mail.

Change this configuration. It should now be:

My outgoing server (SMTP) requires authentication.
Use same settings as my incoming mail server.


Properties ID: 000480   Views: 3193   Updated: 8 years ago
Filed under:
Support » Email » Plesk Hosted Email accounts » Troubleshooting

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