HIS Support Knowledgebase

Troubleshooting

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Title	Updated	Views
Update account settings in Outlook 2016/2019	2 years ago	5508
How To View Received Email Headers	2 years ago	7463
Problem downloading messages via POP	2 years ago	4120
Certificate Domain Mismatch error when connecting to an HIS mail server	2 years ago	4026
Deleting a Certificate in Mac keychain access	2 years ago	7137
Troubleshooting Secure Certificate Issues in Email	2 years ago	7819
iPhone: Fix "Cannot Verify Server identity" for mail.his.com	2 years ago	5084
Trusting an updated certificate in Mac Mail or iPhone	2 years ago	4335
My email box is full. How do I empty it?	2 years ago	7770
Unable to Verify Account Name or Password on Mac	2 years ago	29877
Not receiving new mail: email account is offline in Mac Mail app	2 years ago	14378
ActiveSync: Outlook 2019: synch slow, or non-existent	2 years ago	3077
Fix: Outlook Emails Get Stuck in the Outbox	2 years ago	3416
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365	2 years ago	14449
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails	2 years ago	22157
Rebooting Computer/Router to Update DNS after a Change of IP address	2 years ago	6649
MS Outlook >2007 Cannot verify Security Certificate warning	2 years ago	15153
Enable SMTP Authentication for Mac Mail OS X	2 years ago	6920
Enable SMTP Authentication for iPhone/iPad	7 years ago	14284
Mac Mail: Subscribe to IMAP Email folders	9 years ago	5481

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