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Articles in Troubleshooting

Title Updated Views
How to reset your password with a recovery address. 3 days ago  9
ActiveSync: Outlook 2019: synch slow, or non-existent 7 months ago  350
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails 7 months ago  11791
Not receiving new mail: email account is offline in Mac Mail app 8 months ago  442
Enable SMTP Authentication for Mac Mail OS X 1 year ago  4497
Enable SMTP Authentication for Mac Mail 1 year ago  4929
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 2 years ago  10970
Unable to Verify Account Name or Password on Mac 2 years ago  879
I forgot my his.com/hers.com Zimbra email account password. What do I do to reset my password? 2 years ago  1001
iPhone: Fix "Cannot Verify Server identity" for mail.his.com 2 years ago  2370
Correct hostnames for his.com or hers.com mail servers 2 years ago  3686
Troubleshooting Secure Certificate Issues in Email 2 years ago  4092
MS Outlook >2007 Cannot verify Security Certificate warning 2 years ago  11613
Enable SMTP Authentication for iPhone/iPad 2 years ago  10882
Zimbra Webmail "Network service error" 2 years ago  1211
mail.his.com Enable SMTP authentication for Outlook 2010-2016 2 years ago  7748
Enable SMTP Authentication for Mozilla Thunderbird 3.x 3 years ago  3639
Trusting an updated certificate in Mac Mail or iPhone 3 years ago  1461
Deleting a Certificate in Mac keychain access 3 years ago  1352
Certificate Domain Mismatch error when connecting to an HIS mail server 3 years ago  1329
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