HIS Support Knowledgebase

Troubleshooting

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Title	Updated	Views
Enable SMTP Authentication for iPhone/iPad	2 months ago	16049
Update account settings in Outlook 2016/2019	3 years ago	7069
How To View Received Email Headers	3 years ago	8582
Problem downloading messages via POP	3 years ago	4926
Certificate Domain Mismatch error when connecting to an HIS mail server	3 years ago	4953
Deleting a Certificate in Mac keychain access	3 years ago	13435
Troubleshooting Secure Certificate Issues in Email	3 years ago	8974
iPhone: Fix "Cannot Verify Server identity" for mail.his.com	3 years ago	5957
Trusting an updated certificate in Mac Mail or iPhone	3 years ago	5773
My email box is full. How do I empty it?	3 years ago	8883
Unable to Verify Account Name or Password on Mac	3 years ago	35061
Not receiving new mail: email account is offline in Mac Mail app	3 years ago	21605
ActiveSync: Outlook 2019: synch slow, or non-existent	3 years ago	4356
Fix: Outlook Emails Get Stuck in the Outbox	3 years ago	5220
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365	3 years ago	17216
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails	3 years ago	24804
Rebooting Computer/Router to Update DNS after a Change of IP address	3 years ago	8549
MS Outlook >2007 Cannot verify Security Certificate warning	3 years ago	16668
Enable SMTP Authentication for Mac Mail OS X	3 years ago	7837
Mac Mail: Subscribe to IMAP Email folders	9 years ago	6680

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