HIS Support Knowledgebase

Troubleshooting

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Title	Updated	Views
Enable SMTP Authentication for iPhone/iPad	3 months ago	16334
Update account settings in Outlook 2016/2019	3 years ago	7264
How To View Received Email Headers	3 years ago	8669
Problem downloading messages via POP	3 years ago	4998
Certificate Domain Mismatch error when connecting to an HIS mail server	3 years ago	5135
Deleting a Certificate in Mac keychain access	3 years ago	14015
Troubleshooting Secure Certificate Issues in Email	3 years ago	9114
iPhone: Fix "Cannot Verify Server identity" for mail.his.com	3 years ago	6046
Trusting an updated certificate in Mac Mail or iPhone	3 years ago	5921
My email box is full. How do I empty it?	3 years ago	8979
Unable to Verify Account Name or Password on Mac	3 years ago	35486
Not receiving new mail: email account is offline in Mac Mail app	3 years ago	22226
ActiveSync: Outlook 2019: synch slow, or non-existent	3 years ago	4467
Fix: Outlook Emails Get Stuck in the Outbox	3 years ago	5394
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365	3 years ago	17390
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails	3 years ago	25047
Rebooting Computer/Router to Update DNS after a Change of IP address	3 years ago	8710
MS Outlook >2007 Cannot verify Security Certificate warning	3 years ago	16848
Enable SMTP Authentication for Mac Mail OS X	3 years ago	7921
Mac Mail: Subscribe to IMAP Email folders	9 years ago	6815

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