HIS Support Knowledgebase

Troubleshooting

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Title	Updated	Views
Update account settings in Outlook 2016/2019	1 year ago	4425
How To View Received Email Headers	1 year ago	6627
Problem downloading messages via POP	1 year ago	3495
Certificate Domain Mismatch error when connecting to an HIS mail server	1 year ago	3439
Deleting a Certificate in Mac keychain access	1 year ago	4051
Troubleshooting Secure Certificate Issues in Email	1 year ago	6762
iPhone: Fix "Cannot Verify Server identity" for mail.his.com	1 year ago	4474
Trusting an updated certificate in Mac Mail or iPhone	1 year ago	3642
My email box is full. How do I empty it?	1 year ago	7109
Unable to Verify Account Name or Password on Mac	1 year ago	25434
Not receiving new mail: email account is offline in Mac Mail app	1 year ago	8217
ActiveSync: Outlook 2019: synch slow, or non-existent	1 year ago	2336
Fix: Outlook Emails Get Stuck in the Outbox	1 year ago	2315
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365	1 year ago	13427
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails	1 year ago	20305
Rebooting Computer/Router to Update DNS after a Change of IP address	1 year ago	5584
MS Outlook >2007 Cannot verify Security Certificate warning	1 year ago	14221
Enable SMTP Authentication for Mac Mail OS X	1 year ago	6339
Enable SMTP Authentication for iPhone/iPad	6 years ago	13301
Mac Mail: Subscribe to IMAP Email folders	8 years ago	4762

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