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How to reset your password with a recovery address.

Once you have aded and confirmed a recovery address for your Zimbra email account, you can then use that address to receive a recovery code:

1- Go to https://webmail.his.com

2- Click Forgot Password.

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3- Enter your email address as username.

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  1. Click Request Code to have a recovery code sent to your recovery email address..

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  1. Check your recovery email address for an email like this.

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  2. Go back to HIS webmail and enter the reset code.

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  3. Now click to continue on to your account.

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Properties ID: 000626   Views: 3325   Updated: 2 years ago
Filed under:
Support » Email » HIS Zimbra Hosted Email » Zimbra Administrators: Managing your domain account
Support » Email » HIS Zimbra Hosted Email » Zimbra Webmail
Support » Email » HIS Zimbra Hosted Email » Password reset
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  • account-recovery-4.png (23 KB - image/png)

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Check our Knowledge Base for How-To tips and answers to common questions.

We are not offering 24/7 telephone support at this time, please open a Support Ticket