Support Center
  • knowledgebase
  • announcements
  • home
  • contact us
Search

Most Popular
Recently Added
Recently Updated

Setting up Android Phone to connect to Zimbra (Microsoft Exchange ActiveSync on Pro plan)

Microsoft Exchange ActiveSync is not available by default - it is available on our Pro level of service. Check if this is enabled on your account or if you should upgrade

Here are instructions for your Android phone:

  • From home, tap Apps icon > Settings icon > Cloud and accounts icon > Accounts > Add account > Microsoft Exchange ActiveSync.

  • Enter the Full Email address and Password for the email account and then tap Manual setup.

  • Remote security administration: The XXXX.com server must be allowed to remotely control the security features on your phone. CANCEL ALLOW

  • Then enter the required information:

  • Domain\username: Enter your Full email address again: user@domain.ext

  • Password: Enter your email password (case-sensitive).

  • Exchange server: zmail.his.com

  • Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.

  • Use client certificate: Un-Tap this is not needed.

  • Follow the prompts to configure options for the account.

  • Enter an account name and a display name and tap Done to complete setup.


Properties ID: 000611   Views: 1319   Updated: 5 months ago
Filed under:
Email » HIS Zimbra Hosted Email » New Email Account Setup
For news and system status updates, check: status.his.com
Open a ticket in our Support Center
For telephone support, call 301-255-0500 or 1-888-818-0500, option 2
HIS tech support hours: 24/7/365

Heller Information Services
30 West Gude Drive - Suite 220 Rockville, MD 20850-1161
Tel: 301-255-0500 fax: 301-637-3449 Toll-free: 1-888-818-0500
Email: support@his.com