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What if my software does not support secure connections?

Sadly some older email software will probably not work with our new mail server it they do not support STARTTLS.

Remember you can use our secure https://webmail.his.com until you can upgrade your email software and/or computer.
Make sure to select HTML mode for older and slower computers and browsers.

One of the last free Email client is Mozilla Thunderbird.

  • Download it here.

  • See how to set it up here.


Properties ID: 000527   Views: 3686   Updated: 1 year ago
Filed under:
Support » Email » Securing Email Connections
Support » Email » Plesk Hosted Email accounts » Securing Email Connections

For news and system status updates, check: status.his.com

Check our Knowledge Base for How-To tips and answers to common questions.

We are not offering 24/7 telephone support at this time, please open a Support Ticket