Support Center
  • knowledgebase
  • announcements
  • home
  • contact us
Search

Most Popular
Recently Added
Recently Updated

Deleting messages in Bulk from Barracuda Quarantine

Quarantined messages will be automatically deleted after 30 days.

Here is how you can delete mail in Bulk from the SPAM Quarantine:
Make sure you have whitelisted/Delivered the messages you wanted before that.

1- From the Daily Quarantine Summary email:

Scroll down to the bottom of the Quarantine Summary email and click on "DELETE ALL DISPLAYED EMAILS".

After that one is redirected to the on;ine quarantine where the messages contained within the notification will have been deleted. There will be a note saying: Requested message(s) deleted from quarantine.
The messages you see remaining on the page are those that were quarantined before of after the ones listed on the notification you received.

2- From the Online Quarantine: https://spam.his.com

You can delete all messages showing up on one quarantine page by clicking on the square check box on the top left of the list of messages: This will check the check box next to all messages displayed on the page.
Click on "Delete" to delete them.


Properties ID: 000323   Views: 3756   Updated: 9 years ago
Filed under:
SPAM and Virus Filter » Barracuda SPAM and Virus Firewall
For news and system status updates, check: status.his.com
Open a ticket in our Support Center
For telephone support, call 301-255-0500 or 1-888-818-0500, option 2
HIS tech support hours: 24/7/365

Heller Information Services
30 West Gude Drive - Suite 220 Rockville, MD 20850-1161
Tel: 301-255-0500 fax: 301-637-3449 Toll-free: 1-888-818-0500
Email: support@his.com