Click on 'Accounts' on the left side of the page. This will bring up a page that shows the name and From: address that will be used.
Scroll town until you see:
Primary Account Settings -> Name and Email shown as "From" address
Change the Name and/or email address to what you want to see. If you wish to use hers.com as the From: domain instead of his.com , enter that there too.
Click on the Save icon near the top left part of the page.
For news and system status updates, check: status.his.com
Open a ticket in our Support Center For telephone support, call 301-255-0500 or 1-888-818-0500, option 2
HIS tech support hours: 24/7/365
Heller Information Services 30 West Gude Drive - Suite 220 Rockville, MD 20850-1161
Tel: 301-255-0500 fax: 301-637-3449 Toll-free: 1-888-818-0500